Wednesday, January 27, 2016

Mission Impossible

As a recovering people-pleaser there are times I have to remind myself that it is an impossible mission.  That's a hard reality in the hospitality industry and in all of life.  Over this past year of running a lodge, I have worked hard to create an atmosphere that people will enjoy, decor that is enjoyable to the eyes, cleanliness that is critical to me as a former nurse, breakfasts delightful to taste and get people off to a great start of their day.  The coffee center is stocked and the pot is going early in the morning with that wonderful aroma.  The fireplace is set for a crackling fire.
Not everyone will have a good experience or desire to come back and it is hard for me to let that go. I wonder what I could have done better or differently.  There's no harm in evaluation, but then it's time to move forward instead of feeling personal failure.
This morning my guests came out of their suite and the gas fireplace had shut off during the night and it was quite chilly.  The thermostat was not operative so I took off the bottom vent to access the wiring and jump started the circuit as Jim had shown me in the event this happened.  I apologized profusely for the malfunction of the unit, but I felt like a dark cloud was going to remain no matter what else went right and that they will never come back.
This morning I had to renew my mind with the truth that my mission is not to please all people, which is impossible.  My mission is to glorify God and enjoy Him forever, which is possible or He would not have given it to us.  That must be my focus and all else will flow from that.  I won't please everyone, but I don't need to, just the One.

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